Privacy Policy

This Privacy Policy describes how Mav Co. Shop ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, www.mavcoshop.com (the “Site”) and use our services (collectively, the "Services").

By using our Services, you consent to the data practices described in this policy.

Information We Collect

We collect various types of information, including:

  1. Personal Information: When you place an order or interact with us, we may ask you for certain personally identifiable information that can be used to contact or identify you, including but not limited to:

    • Name

    • Email address

    • Phone number

    • Billing and shipping address

    • Payment information (e.g., credit card number, expiration date)

  2. Usage Data: We may collect information about how you access and use the Site, including your IP address, browser type, operating system, pages viewed, time spent on pages, and other diagnostic data.

  3. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to track the activity on our Site and store certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • To process and fulfill your orders

  • To communicate with you about your account and orders

  • To provide customer support

  • To personalize your experience on our Site

  • To improve our products and services

  • To send you promotional communications (you can opt-out at any time)

  • To comply with legal obligations and protect our rights

Disclosure of Your Information

We do not share your data with anyone outside of our organization. We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Services ("Service Providers"), such as payment processors and shipping companies. These Service Providers will have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

How long we retain your data

If you place an order on our site, we retain the customer data, the order data, the payment status data indefinitely.  We do not store any debit or credit card information. All users can see their personal information and order history at any time, either by logging into their account to view their order history, or by using the Check Order Status form.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, have placed an order, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Analytics

We use the following third-parties to gather data, or analytics, about our website visitors:

Google. The Google Privacy Policy is available here: https://policies.google.com/privacy#infocollect

Klaviyo. The Klaviyo Privacy Policy is available here: https://www.klaviyo.com/legal/privacy-policy

Security of Your Information

The security of your personal information is important to us. We strive to use commercially acceptable means to protect your personal information, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we aim to protect your personal information, we cannot guarantee its absolute security.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.